Community Information
The most current information about our neighborhood.
311
To Access City Government
Emergency Contacts
Trash
Pickup in our neighborhood
Use 311 To Access City Government
Houston's 311 Help and Information System is the City's official information and non-emergency service center that operates as the central point of contact for a broad variety of city services and resources. 311 lets you contact the Houston City government with the touch of a button-via phone, email, website, or app-to answer questions, find the right department, or file a service request.
How to use 311:
Need to report a pothole or traffic signal outage? Have questions about a municipal court date or how to resolve a parking ticket? Want to check when libraries, parks, and city facilities are open? 311 is there for you!
311 is a 24/7 operation, handling approximately 2.1 million contacts per year, covering a wide range of issues from responding to requests for general information, submitting requests for specific city services. 311 agents handle over 142 different types of service requests that are forwarded to the appropriate department for handling. These requests can be tracked from start to finish. Contact 311 for an up-to-the-minute status report on your service request. Not sure if someone has already made a report? Check the interactive map on the Houston 311 website: www.houston311.com
Examples of 311 requests
Report a pothole
Report traffic signal problems
Municipal court questions including your court date or closures
How to resolve a parking ticket
Check hours of operation of our libraries, parks, and other city facilities
By phone: dial 311 (or 713-837-0311 for non-Houston numbers)
On the web: www.houston311.com
Email 311: 311@houstontx.gov
Download the free Houston 311 mobile app:
Submit service requests using your your smartphone!
Emergency Contacts
Direct Numbers for Services in Our Neighborhood
Fire Department
Poison Control
Animal Control
Crisis Hotline
Other Neighborhood Services
Foster Place Post Office
Dispute Resolutions
City of Houston Departments
Neighborhood Protection
Neighborhood Protection patrols our neighborhood, notifies residents, and follows up on issued tickets and citations. Residents may receive a ticket or citations for:
Homes in need of securing, repair or demolition
Vehicles that are inoperable
Trash & Recycling bins placed outside before the specified time for pickup
Limbs and other tree debris out before the specified time for pickup
High weeds and grass above 9"
Furniture and other heavy trash out before the specified time for pickup
Building materials left out on property
Illegal trash bags used and out on the curb before the specified time and day for pickup
Trash Pickup in Our Neighborhood
